Privacy Policy

Last Updated: June 17, 2013

Smart Energy Brokers is a subsidiary of Brigantine Partners, LLC, Metuchen NJ.

Smart Energy Brokers is committed to protecting your privacy. This Statement of Privacy applies to the Smart Energy Brokers website and software platform. This statement governs the data collection, processing and usage practices of Smart Energy Brokers. By using the Smart Energy Brokers website or services platform, you consent to the data practices described in this statement.

Service Provider Collection/Use

Smart Energy Brokers collects information under the direction of its Clients, Smart Energy Brokers has no direct relationship with the individuals whose personal data it processes. Smart Energy Brokers works with its Clients to help them provide notice to their customers concerning, the purpose for which personal information is collected.

We collect information for our clients, if you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly. If you are a Client and would like to update your account please contact us.

Access to Data Controlled by our Clients

Smart Energy Brokers has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Smart Energy Brokers Client (the data controller). If the client requests Smart Energy Brokers to remove the data, Smart Energy Brokers will respond to their Client’s request within 30 business days.

Data Retention

Smart Energy Brokers will retain personal data we process on behalf of our Clients for as long as needed provide services to our Client. Smart Energy Brokers will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Website Collection and Use Practices

Smart Energy Brokers collects personally identifiable information, such as your e-mail address, name, company name, home and/or work address and/or telephone number

In the event that you contact us for customer support through the website, we may also request that you provide additional User Information relevant to the support requested by you. Users are under no obligation to provide such information. However, we cannot guarantee that we can provide customer support in the event that relevant information related to the use of our products or services is withheld. We may retain communications relating to customer support, and/or information drawn from such communications, for statistical and/or reference purposes.

Testimonials

With your consent we may post your testimonial along with your name.

Use of your Personal Information

Smart Energy Brokers collects and uses your personal information to operate the Smart Energy Brokers website and deliver the services you have requested. Smart Energy Brokers may also use your personally identifiable information to inform you of other products or services available from Smart Energy Brokers affiliates. Smart Energy Brokers may also contact you via voluntary surveys to conduct research about your opinion of current services or of potential new services. You will always have the option to unsubscribe (see “To Unsubscribe From Smart Energy Brokers” below.) Smart Energy Brokers does not sell, rent or lease its customer lists to third parties. Smart Energy Brokers does not share personally identifiable information except as described in this policy. Smart Energy Brokers may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Smart Energy Brokers does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

General Privacy Practices - Tracking Technologies - Log Files

Smart Energy Brokers also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites using log files.

There is also information about your computer hardware and software that is automatically collected by Smart Energy Brokers. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Smart Energy Brokers for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Smart Energy Brokers website. For these purposes, we do link this automatically-collected data to personally identifiable information such as name, email address, address, and phone number.

Cookies

The Smart Energy Brokers website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Smart Energy Brokers pages, or register with Smart Energy Brokers site or services, a cookie helps Smart Energy Brokers to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Smart Energy Brokers website, the information you previously provided can be retrieved, so you can easily use the Smart Energy Brokers features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Smart Energy Brokers services or websites you visit. Smart Energy Brokers keeps track of the websites and pages you visit within Smart Energy Brokers, in order to determine what Smart Energy Brokers services are the most popular. This data is used to deliver customized content and advertising within Smart Energy Brokers to customers whose behavior indicates that they are interested in a particular subject area.

Legal Disclaimer

Smart Energy Brokers websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Smart Energy Brokers or the site; (b) protect and defend the rights or property of Smart Energy Brokers (including enforcing this agreement); and, (c) act under exigent circumstances to protect the personal safety of users of Smart Energy Brokers, or the public.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, request deletion on our site by emailing us at privacy@Smart Energy Brokers.com to our Privacy team. We will respond to all access requests within 30 days. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

If you request that your user information be deleted from our records, there may be a brief delay in our processing that request, while verify that the request is valid and originates from you as opposed to an unauthorized third party. If you request that your information be deleted, we reserve the right to terminate and/or limit your access to the Smart Energy Brokers website.

If you provide Smart Energy Brokers with user information, you have the following rights with respect to that information:

  • To review the user information that you have supplied to us
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • To request that your user information not be used to contact you
  • To request that your user information be removed from any solicitation list that we use
  • To request that your user information be deleted from our records and
  • To opt out of being solicited by this website or third parties

Security of your Personal Information

No method of safeguarding information is 100% secure. Smart Energy Brokers uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. Smart Energy Brokers secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at privacy@smartenergybrokers.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Changes to this Statement

Smart Energy Brokers will occasionally update this Statement of Privacy to reflect company and customer feedback. Smart Energy Brokers encourages you to periodically review this Statement to be informed of how Smart Energy Brokers is protecting your information. When such a change is made, we will update the "Last Updated" date above. If we make any material changes we will notify you or our Client by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

To Unsubscribe From Smart Energy Brokers

You may unsubscribe from Smart Energy Brokers marketing communications by clicking on the “unsubscribe” link located on the bottom of the company’s emails. Additionally, you may unsubscribe by contacting Smart Energy Brokers.

Smart Energy Brokers’s customers may send emails from our platform with Smart Energy Brokers’s logo to show our tools capabilities however Smart Energy Brokers does not control the email addresses directly and therefore cannot unsubscribe you from our customers' emails on your behalf. Please contact the sender of that email which will include proper unsubscribe links if sent via our product.

Contact Information

Smart Energy Brokers welcomes your comments regarding this Statement of Privacy. If you believe that Smart Energy Brokers has not adhered to this Statement, please contact Smart Energy Brokers at privacy@smartenergybrokers.com. We will use commercially reasonable efforts to promptly determine and remedy the problem. Smart Energy Brokers is located at 32 Wernik Place, Unit C, Metuchen, NJ 08840.